Q. What is PowerSchool?

Q. What is the PowerSchool Portal?

Q. What can I see on PowerSchool Portal site?

Q. Whom should I contact if I have a question?

Q. What do I do if I forgot my login information or I feel my account has been compromised?

Q. Can I print what I see?

Q. Do I need to logout of PowerSchool Portal?

Q. I am not getting emails from PowerSchool. How come?

Q. I replied to the PowerSchool auto-email with a question, but have not received a response. Why?

Q. When I click on the teacher’s name to email the teacher, my email program doesn’t work correctly or does not open.

Q. I can’t login to the parent or student portal. I put in my username and password and click submit. After clicking submit, the page reloads to a blank username and password line and does not login. Help?

Q. How does one log into a PowerSchool Portal?

Q. How does one get a PowerSchool Portal username and password?

Q. Do I need a separate login for each of my children?

Q. How many times can I log in incorrectly?

Q. I try to log on to the site, but I keep getting an error message “login has expired” or “cannot access site”. What is wrong?

Q. When I go to the log on page, the password fills in with dots all the way across. Why?

Q. When can I access the PowerSchool Portal?

Q. Is this system secure?

Q. Can other people see my child’s grades?

Q. Can I access the PowerSchool Portal from anywhere?

Q. My husband/wife and I are separated/divorced or we want our own logins; can we get another parent username and password for our child’s account?

Q. Do I need a new username and password each year if my child is returning?

Q. What if I do not have a computer at home or do not have access to the Internet?

Q. What kind of computer equipment do I need to view PowerSchool Portal?

Q. Do all teachers post grade and attendance information to the PowerSchool Portal server?

Q. How often can we expect grades to be updated?

Q. I know that teachers sometimes weight different categories of grades. How does this affect how a grade is calculated?

Q. How often can we expect attendance to be updated?

Q. Why are the grades changing dramatically in the beginning of a term?

Q. How quickly and often can I expect a teacher to respond to my emails?

Q. What do I do if I am unable to connect to the PowerSchool Portal?

Q. Whom should I call if I have a question?

Q. Do students and parents see the same screens/comments?

Q. Why does it take a long time for PowerSchool to load in my web browser?